E-hailing Sticker JPJ Rules: Size, Position and Where to Buy

The question behind this page

"I drive e-hailing. Do I really need the JPJ sticker, what size should it be, and which part of the windscreen do I stick it on so I don't kena saman?"

Key Takeaways

• Yes, it is compulsory. APAD's licence conditions for e-hailing operators say the special e-hailing identification sticker must be clearly visible on the front and rear windscreen, as set by the JPJ Director-General.
• The official sticker comes through your e-hailing platform. Grab, for example, tells drivers to collect 2 stickers per driver at its kiosks or Grab Driver Centres.
• No official size or exact corner is published in the APAD, SPAD and platform documents we checked. The rule is "front and rear, clearly visible".
• The sticker is only one item. Enforcement officers also look for your PSV licence, EVP, e-hailing insurance, Puspakom certificate and road tax.
• Rear windscreens can legally be tinted darker than 30% VLT since 2019, so check that a rear sticker can still be seen from outside.
• Smoking is banned "in any public vehicle" under the Act 852 order, and smoking in a no-smoking place carries a fine of up to RM5,000.

Disclaimer: General information for e-hailing drivers in Peninsular Malaysia, based on APAD documents, platform guidance and Malaysian news reports. It is not legal advice. Rules change, and Sabah and Sarawak have their own processes. Confirm with APAD, JPJ or your platform. Last checked October 2026.

Is the e-hailing sticker compulsory?

Yes. The clearest official wording sits in APAD's service level requirements for e-hailing intermediation licences (Keperluan Tahap Perkhidmatan, Lesen Perniagaan Pengantaraan). Under the vehicle specification section, the licence holder must make sure the special e-hailing identification sticker is clearly visible on the front windscreen and the rear windscreen of the vehicle, "as prescribed by the Director-General of Road Transport" (the JPJ DG).

The condition is addressed to the e-hailing company holding the licence, but in practice the platform passes it to you, because you are the one driving past a JPJ roadblock. The design comes from JPJ: SPAD's earlier Guideline No. 2 of 2018 for e-hailing services (dated 31 October 2018) said e-hailing vehicles must display an identification sticker issued by JPJ. It is an official identification mark, not a decoration.

Grab's own driver guidance says the same thing in plain terms: the e-hailing sticker must be displayed on the front and rear windscreens, and drivers collect them (2 per driver) at the nearest Grab kiosk or Grab Driver Centre. Other licensed platforms have their own collection process, so ask your platform's driver support.

E-hailing sticker size: what JPJ actually publishes

This is the part most drivers search for, so here is the honest answer: we could not find an official e-hailing sticker size in centimetres in any APAD, SPAD or platform document we opened. The APAD condition only says the sticker must be clearly visible and follow what the JPJ Director-General prescribes. The SPAD guideline says it must be the sticker issued by JPJ. Neither gives dimensions, colours or wording for drivers to reproduce.

That makes sense once you know the official sticker is handed out through the platform. Use the one your platform gives you and the size question answers itself.

The stickers sold online are generic "e-hailing" stickers printed in the size drivers commonly use. Our own e-hailing car sticker listing describes its size as the "standard ride-hailing windscreen size (custom available)" and tells buyers to confirm dimensions and placement with JPJ, APAD or their platform. We would rather say that plainly than invent a number.

A generic sticker is handy when your platform sticker has faded or peeled, when you want an extra sign so passengers spot your car at a busy pickup point, or when you run a small fleet. If your platform issued a sticker, keep that one displayed too.

E-hailing sticker position on the windscreen

The written rule is simple: one on the front windscreen, one on the rear windscreen, clearly visible. That is why platforms issue two pieces. We found no official rule naming a specific corner, so treat any "must be top left" claim on social media with caution unless your platform says so.

Windscreen	What is required	Practical placement tips
Front	E-hailing sticker clearly visible (APAD condition)	Keep it out of your direct line of sight. A lower corner on the passenger side usually keeps it out of the way. Avoid the dark dotted frit band, where it is hard to see. Leave room for your road tax display if you still use one.
Rear	E-hailing sticker clearly visible (APAD condition)	Avoid the heater lines if you can, and keep it where a passenger walking up behind the car will see it. Check it from outside if the rear glass is tinted.

How to apply it so it lasts

Clean and dry the glass, work in the shade, then smooth the sticker from the centre outwards with a card to push out bubbles. Check it from outside before you drive off. If you have a road tax holder or parking card holder on the windscreen, plan the layout so the sticker is not hidden behind it.

Tinted windscreens and visibility

Tint matters because the sticker must be clearly visible. Under the 2019 JPJ tint rules reported by paultan.org, the front windscreen must let through at least 70% of visible light and the front side windows 50%, while the rear glass can go below the old 30% limit. The Transport Ministry said this covers ride-hailing cars too, as they stay classified as private vehicles.

• Front windscreen: at 70% VLT a sticker on the inside is easy to see.
• Rear windscreen: behind very dark tint, a sticker may be hard to read from outside, especially at night. Step back a few metres and check. If you cannot see it, it is not "clearly visible".
• Tint film: tint film is usually on the inside, so the sticker sits on the film. Peeling it off later can lift the film, so place it carefully the first time.

What else JPJ and APAD check on an e-hailing car

The sticker is the easy part. APAD's licence conditions and platform driver guides list several other requirements:

Requirement	What it means	Source
PSV (vocational) licence	Driver must hold a valid PSV licence while operating	APAD licence conditions
EVP (e-hailing vehicle permit)	Car must have a valid EVP. The EVP must be available in the e-hailing app for inspection	APAD licence conditions
Insurance	Valid cover for the driver, vehicle, passengers and third parties while operating	APAD licence conditions
Puspakom inspection	Valid Puspakom inspection certificate displayed. Grab says this applies once the car is more than 3 years old	APAD licence conditions, Grab
Road tax (LKM)	Valid motor vehicle licence	APAD licence conditions
JPJ declaration	After the EVP is approved, the vehicle must be declared as an e-hailing vehicle at JPJ. Grab says the usage code must be "AH"	APAD licence conditions, Grab
Vehicle age	Up to 15 years for taxi and e-hailing vehicles	RTM report (April 2023), Grab EVP page
Body colour	A private e-hailing car must not look like a taxi	APAD licence conditions
Booking proof	Driver and passenger must have proof of the booking on their own devices	APAD licence conditions

Note that APAD's conditions say advertising on the vehicle body needs approval from the JPJ Director-General. A small identification sticker is one thing; a full-door company decal or wrap is advertising. Grab's driver page also lists a 1kg fire extinguisher and a warning triangle among its Puspakom inspection requirements.

What happens if you don't comply

We did not find a published fine amount specifically for a missing e-hailing sticker, so we will not quote one. What is on record:

• No EVP: In March 2023, JPJ said e-hailing operators that let vehicles run without an EVP could be prosecuted under Section 12A(9) of the Land Public Transport Act 2010, with a fine of RM1,000 to RM500,000 or jail of up to two years if convicted (reported by Free Malaysia Today and paultan.org).
• Running without a licence: In a 2020 Penang JPJ operation, drivers using an unlicensed app without a PSV licence were investigated under Section 16(1) of the same Act, which Malay Mail reported carries a fine of RM1,000 to RM10,000, up to one year in jail, or both.
• Platform action: APAD requires operators to have drivers sign terms that include an offence matrix for suspending and cancelling accounts, so breaking platform rules can cost you your account before any saman.

The sticker is cheap and quick to fix. Don't let it be the reason an officer looks harder at your documents.

Sticker vs removable suction-cup sign

Many drivers also use the car for family and do not want a permanent sign on the glass. A removable acrylic sign on suction cups is the usual alternative.

	Vinyl windscreen sticker	Acrylic sign with suction cup
Stays on	Permanently until peeled	Until you lift it off
Best for	Full-time drivers	Part-time drivers who also use the car privately
Weather	Can fade or peel over time in sun	Acrylic does not curl like a sticker
Tinted glass	Sits on the film, careful when removing	Lifts off without residue, easy to reposition for visibility
Risk	Low once applied	Suction cups can loosen in heat, so check it before each shift

Whichever you choose, the test is the same: front and rear windscreen, clearly visible from outside. If your platform says to use only its issued sticker, follow that.

No-smoking rule inside e-hailing cars

This rule is genuine and it does cover e-hailing. The Control of Smoking Products for Public Health (Declaration of Non-Smoking Area or Place) Order 2024, gazetted as P.U. (A) 257 and in force from 1 October 2024 under Act 852, lists "In any public vehicle" as a non-smoking place. The same order defines a public vehicle as any vehicle carrying fare-paying passengers on land, water or air. A car on an e-hailing trip carrying a paying passenger fits that definition.

Smoking or vaping in a no-smoking place is an offence under Section 16 of the Act, with a fine of up to RM5,000, as reported by Malay Mail. Owners and occupiers of no-smoking premises must also display clear signs, or face fines of up to RM5,000. Whether KKM applies that sign duty to individual drivers is not spelled out in what we read, so confirm with KKM. A small "Dilarang Merokok" sticker is still the simplest way to tell passengers before they light up. Our no smoking sign guide covers Act 852 in more detail.

Where to buy an e-hailing sticker

Start with your platform. The official identification sticker is issued through the e-hailing operator after approval, and Grab's driver page points drivers to its kiosks and Grab Driver Centres. If yours is damaged, ask driver support how to get a replacement.

For a generic or extra sign, try car accessory shops or order online. If you searched "e hailing sticker where to buy near me" from the Klang Valley, UMAKE makes these signs at our factory in Balakong, Selangor (Monday to Saturday, 8am to 5pm) and ships across Malaysia. WhatsApp us at wa.me/60179290938 for fleet or custom sizes. For other things drivers fit to their cars, see our car accessories guide.

UMAKE e-hailing signs

Each product page reminds drivers to confirm current requirements with JPJ, APAD, KKM or their platform.

Prefer a sign that hangs inside the car? There is also a hanging no-smoking sign for e-hailing cars from RM4.90.

Frequently Asked Questions

Is the e-hailing sticker compulsory in Malaysia?

Yes. APAD's licence conditions require the e-hailing identification sticker to be clearly visible on the front and rear windscreen, as prescribed by the JPJ Director-General.

What is the official JPJ size for the e-hailing sticker?

No size is published in the APAD, SPAD or platform documents we checked. The official sticker comes from your platform, so its size is already set. Generic stickers use the size drivers commonly use.

Where exactly should I put the e-hailing sticker?

One on the front windscreen and one on the rear, clearly visible from outside. No specific corner is named. Keep the front one out of your line of sight.

Where do I get the official e-hailing sticker?

From your e-hailing operator after approval. Grab says drivers collect 2 stickers at a Grab kiosk or Grab Driver Centre. Other platforms have their own process.

Can I use a suction-cup e-hailing sign instead of a sticker?

Many part-time drivers do, because it lifts off for private use. Make sure it is on the front and rear windscreen and visible on every trip, and follow your platform if it insists on its own sticker.

What is the fine for not displaying the e-hailing sticker?

We found no published fine for the sticker alone. Running without an EVP is far more serious: RM1,000 to RM500,000 or up to two years' jail under Section 12A(9) of the Land Public Transport Act 2010, according to JPJ.

Does dark tint affect the e-hailing sticker?

It can. Rear glass may legally be much darker than the front since 2019, so check that a rear sticker is still visible from outside.

Is smoking allowed in an e-hailing car?

No. The Act 852 order bans smoking "in any public vehicle", meaning any vehicle carrying fare-paying passengers. The fine is up to RM5,000.