Question 1

What size is the doormat and can I get a different size?

Accepted Answer

The standard size is 60x40cm, which fits most single front doors and apartment entrances. If you need a larger size for a double door or shopfront, message us on WhatsApp and we will advise on available options.

Question 2

What is the mat made of?

Accepted Answer

It is made from natural coconut husk (coir) fibre bonded to a rubber backing. The coir scrapes dirt off shoes while the rubber base keeps the mat firmly in place and non-slip.

Question 3

How is my custom name or text added?

Accepted Answer

Your name, surname, greeting, or simple design is burned directly into the coir fibre. This makes the lettering permanent, unlike printed mats where the ink wears off over time.

Question 4

Can I use it outdoors?

Accepted Answer

Coconut coir is naturally hard-wearing and works well at a sheltered or covered entrance such as a porch or corridor. For best lifespan, avoid leaving it in direct, constant rain or harsh sun.

Question 5

How do I clean and care for it?

Accepted Answer

Shake it out or vacuum to remove loose dirt. For a deeper clean, brush it with a little water and let it air dry fully. Avoid soaking it for long periods.

Question 6

How long does it last?

Accepted Answer

With normal use and proper care, a coir doormat typically lasts around 1 to 2 years depending on foot traffic and exposure to the elements.

Question 7

Do you offer bulk orders for gifts or events?

Accepted Answer

Yes. We are a factory-direct maker, so we can produce multiple personalised mats for housewarming gifts, weddings, or corporate giveaways. Contact us on WhatsApp for bulk pricing and turnaround.

Custom Coconut Coir Doormat

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